Product Returns Policy

Evolved Sound is committed to providing excellent customer service and quality products. Customer may return the Product to Evolved Sound for genuine reasons as defined in this policy within 30 days of delivery (from the date shown on the delivery confirmation receipt) and obtain a refund or store credit, excluding custom duties, shipping and handling charges.

- If hardware or software you purchase is not compatible with your computer equipment, software or related hardware / equipment. It is responsibility of the Customer to confirm compatibility with their own system(s).

- There is any evidence of physical damage to the product, which automatically voids any warranty covering the supplied product.

- Faults caused by 'Acts of God' such as lightning strikes and power surges. Such cases of damage are not covered under any warranty.

To qualify for this, Customer must return the Product, including all documentation and accessories, intact and in its original packaging, undamaged and unused, to:

Evolved Sound
PO BOX 2142
Templestowe Heights,
3107, Victoria,
Australia 

In the event that Customer receives a different Product from the one that Customer ordered due to a mistake on Evolved Sound's part, we will bear the shipping costs associated with the return as well as shipping costs associated with sending the right Product to Customer by the mode of shipment specified in the order.

Evolved Sound reserves the right to refuse a refund if the conditions above are not met.

Sales / Enquiries : 0508 101 055